📄 Terms & Conditions

Our Service Agreement

Please read these terms carefully before using the HotBill platform.

Last Updated: April 14, 2025

1. Acceptance of Terms

By accessing or using the HotBill platform ("Service"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our Service.

2. User Accounts

2.1 Registration

To use HotBill, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service.

3. Use of the Service

3.1 License

HotBill grants you a limited, non-exclusive, non-transferable license to use the Service for your business operations.

3.2 Prohibited Activities

You agree not to use the Service for any illegal purposes, or to interfere with the security and integrity of the platform.

4. Privacy & Data

4.1 Data Ownership

You retain full ownership of all data, invoices, and records you input into the Service. HotBill does not claim any ownership rights over your business data.

4.2 Data Processing

Our processing of your data is governed by our Privacy Policy. By using the Service, you consent to such processing.

5. Payments & Billing

5.1 No Refund Policy

All fees and charges paid for the Service are strictly non-refundable and non-transferable under any circumstances.

5.2 Taxes

You are responsible for all applicable taxes associated with your use of the Service, including GST.

6. Limitation of Liability

6.1 Use at Your Own Risk & Data Protection

The Service is provided on an "as is" and "as available" basis. HotBill is not responsible for any data leak, data loss, unauthorized access, or database security breaches. You agree to use the Service at your own risk.

6.2 Indirect Damages

In no event shall HotBill or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Service.

7. Termination

We reserve the right to suspend or terminate your account if you violate these terms or for any other reason at our discretion.

8. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes, claims, or legal proceedings shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat, India.

9. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

  • 📧 Email: hello@hotbill.in
  • 📞 Phone: +91 98254 71135, +91 78749 59698, +91 78619 39090
  • 📍 Address: HotBill Technologies Pvt. Ltd., Office No. 211, 2nd Floor, Sunrise Business Center, Nikol To Ring Road, Nr. Swaminarayn Gurukul, Ahmedabad - 382350, Gujarat, India